Holiday Inn Express - Dallas Downtown, An Ihg Hotel, Dallas ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

302 South Houston Street, Dallas, Texas, United States, 75202

Holiday Inn Express - Dallas Downtown is situated in the bustling business district of Downtown Dallas, close to major attractions like Reunion Tower. The hotel provides convenient amenities for both leisure and business travelers. Guests can start their day with complimentary breakfast and enjoy signature service throughout their stay. Its location makes it a prime spot for exploring unique restaurants, shopping, and cultural sites.

Location

Centrally located, the hotel is within a short walking distance to key attractions like Dealey Plaza, the Dallas World Aquarium, and Union Station. Union Station provides convenient train access to the Dallas Love Field Airport and Dallas Fort Worth International Airport. Public self-parking options are available nearby.

Rooms

The hotel features non-smoking guest rooms, equipped with essential amenities for comfort. Each room includes a mini-refrigerator, microwave, desk, and a flat-screen HDTV. Guests can expect heating and air conditioning in their accommodations. Private bathrooms come with complimentary toiletries and hair dryers.

Eat & Drink

Holiday Inn Express offers a complimentary Bright Side Breakfast each morning. The breakfast features scrambled eggs, Texas-shaped waffles, and coffee, catering to a variety of preferences. For evening refreshment, the hotel has an on-site bar that serves beer, wine, and cocktails. Guests may also explore the nearby dining scene for a wider selection of culinary options.

Leisure & Business

The hotel includes a 24-hour fitness center for guests looking to maintain their exercise routines. It features a business center and offers high-speed WiFi throughout the property. There is also a meeting room available for small gatherings or events, accommodating up to 20 guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

2 persons

Coffee machine

Heating

room details

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Standard Double Room Two Double Beds

Max:

2 persons

Bed options:

2 Double beds

Coffee machine

Heating

room details

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Queen Room Communications Mobility Accessible Roll Shower

Max:

2 persons

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Dallas 1.5 km

Airports

Dallas Love Field (DAL) 10.8 km

Dallas-Fort Worth International (DFW) 31.5 km

Train

Union Station200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Perfect City View!

The room was incredibly comfortable, and the city view was breathtaking, especially highlighting Reunion Tower.view full review

Delicious Breakfast!

The breakfast options were impressive, with hot items like cheese omelets and bacon that exceeded my expectations for a hotel.view full review

Safe & Convenient!

Even though parking was initially confusing, it was secure and I felt at ease knowing my car was safe throughout my stay.view full review

Helpful Services!

The staff was exceptionally understanding and accommodating, ensuring a smooth experience even when others were frustrated.view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors

Sports & Fitness

Fitness centre

Services

Housekeeping
Laundry
Dry cleaning
Shops/Commercial services

Dining

Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Room features

Air conditioning
Heating

Bathroom

Free toiletries

Location

302 South Houston Street, Dallas, Texas, United States, 75202

Map view

302 South Houston Street, Dallas, Texas, United States, 75202

City landmarks

Aquarium

The Dallas World Aquarium

950 m

Museum

Perot Museum of Nature and Science

1.3 km

Museum

Dallas Museum Of Art

1.7 km

Park

Klyde Warren Park

1.7 km

2201 N Field St

Perot Museum city views

1.3 km

Fountain

Fountain Place

1.5 km

Museum

Nasher Sculpture Center

1.7 km

Public Building

Dallas City Hall

1.0 km

Museum

Crow Collection of Asian Art

1.7 km

Dallas

Renaissance Tower

650 m

Event hall

The Arena

860 m

Event hall

Kay Bailey Hutchison Convention Center

810 m

Renaissance Historic District

Tree Sculptures

830 m

Cemetery

Pioneer Cemetery

660 m

1627 Pacific Ave Bordered by Bryan Street

Thanks-Giving Square

1.3 km

Dallas

Winfrey Point

740 m

Nearby

Museum

The Sixth Floor Museum at Dealey Plaza

430 m

Tower

Reunion Tower

430 m

Monument

John F. Kennedy Memorial Plaza

330 m

Square

Pioneer Plaza

550 m

Square

Dealey Plaza

240 m

Museum

Dallas Holocaust and Human Rights Museum

430 m

500 Main St

Dealey Plaza National Historic Landmark District

190 m

Museum

Old Red Museum

160 m

600 Commerce St

Dallas County Courthouse

170 m

Dallas

West End Historic District

250 m

Dallas

The Grassy Knoll

380 m

401 W Commerce St atop the Magnolia Hotel

Pegasus Sign

330 m

Elm and Market St

John Neely Bryan Cabin

430 m

901 Main St Downtown

Bank of America Plaza

430 m

Restaurants

Record Grill

380 m

605 Elm St

Subway

340 m

306 South Record St Suite 100

Chipotle Mexican Grill

480 m

208 N Market St

Urban Blend Coffee Co

590 m

805 Elm St West End DART Station Platform

Chef Wang

730 m

1201 Main St C-215

Twisted Trompo Tavos

750 m

1211 Commerce St

Bread Zeppelin

790 m

1300 Main St

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

Central Location

Easy Transportation Access

Unhelpful Service

Lack of Cleanliness and Comfort

6.8/10

Nice

Rooms

6.8

Location

8.2

Service

6.6

Dining

6.8

3.5/5 based on 415 reviews

#83 of 228 hotels in Dallas based on Tripadvisor

James

United States, December 2023

5.4/10

The hotel's location was great, near tourist locations and with easy access to public transportation. The rooms were small and lacked views, but the central location made up for it. However, the cleanliness and comfort were lacking, and the service was unhelpful and sometimes rude.

Rooms

5.0

The rooms were smaller than expected and had no views. The cleanliness and comfort were lacking.

Service

5.0

The service was not helpful and at times appeared rude.

Location

8.0

The location was convenient for sightseeing and accessing public transportation.

Dining

7.0

Facilities

5.0

Central Location

Unhelpful Service

John

United Kingdom, October 2023

7.2/10

The hotel's location was outstanding, near major attractions and dining options. While the room size was smaller than expected, the convenient location made up for it. I did experience some minor construction noise during breakfast, but overall, the room was well-maintained.

Rooms

7.0

The room size was smaller than I would have expected, but the location alone made up for it. I did notice some construction noise during breakfast, and there was water dripping on the floor.

Service

8.0

The staff was very polite and accommodating, making my stay pleasant overall.

Location

8.0

The hotel's proximity to major attractions and dining options was impressive. However, there were some security issues in the downtown area.

Dining

6.0

The dining experience was satisfactory, but I had to spend extra money to eat elsewhere for breakfast due to limited options on-site.

Facilities

The hotel provided basic facilities, but some improvements could enhance the overall guest experience.

Richard

United States, May 2023

7.8/10

The hotel's rooms are comfortable with all the essentials needed, making it perfect for my stay. However, the room was on the small side and a bit dark, lacking sufficient lighting.

Rooms

8.0

The room was ok and clean, with a great setup and all the essentials you'll need. It was perfect for what I needed, although it was small, but OK for one person. It could use more light to brighten up the space.

Service

7.0

The service was very friendly and helpful. However, they did not provide a map or literature about the area, and they missed advising about the tourist info center nearby. Despite this, the staff was overall very helpful and nice, and they made it easy to get to the hotel coming into Dallas.

Location

9.0

The hotel's location was quite good, with proximity to major attractions and the restaurant strip. It was excellent for my business trip, as everything was within walking distance. However, there was open parking down the street, and valet service was only available for dropping off cars, not for pickups.

Dining

8.0

The dining experience was decent, including options like yogurt, cereal, muffins, fruit, and hot dishes. The breakfast was hot, with lots of variety and plentiful options, served until 10 am for a 12 pm check-out. However, you must use the valet parking for dining. They offer sushi as well.

Facilities

7.0

The hotel had amenities like dry cleaning, housekeeping, and commercial services. However, there were no specific comments provided about the facilities

Nick

United Kingdom, May 2023

7.2/10

The hotel provided us with adequate and clean rooms, even though they were small, offering a beautiful view of Old Red the courthouse on the ninth floor. The service was prompt and nice, with helpful directions from the staff. The location was very convenient, close to public transportation and within walking distance to many attractions. The dining experience was a mix of poor self-service options and good variety for breakfast. Overall, a decent stay with some room for improvement.

Rooms

7.0

The rooms were adequate in size, clean, and equipped, although a bit small if you want to spread out. The view from the ninth floor was beautiful.

Service

8.0

The staff was prompt, nice, and very helpful with directions. However, they lacked providing information on the area.

Location

8.0

The hotel is conveniently located near public transportation, attractions like the JFK museum, and downtown museums. However, some felt it was a bit far for the cost.

Dining

6.0

The dining experience had a mix of poor self-service options and good breakfast variety with alternating dishes.

Facilities

7.0

The facilities offered a mix of self-service dining and a convenient location for exploring the city.

Convenient location

Small rooms

Simon

United States, April 2023

7.6/10

The hotel's rooms were a little smaller than expected from the pictures online but still offered excellent value for money. The service was a mix of very friendly and accommodating staff alongside a few rude encounters. The location was great for visiting nearby attractions and not far from the JFK assassination memorials. The dining experience was decent overall, and the facilities provided met expectations.

Rooms

8.0

The rooms were small but excellent value for the money.

Service

7.0

The service was a mix of friendly and accommodating staff with a few rude encounters.

Location

8.0

The hotel's location was quite good with proximity to major attractions and the 'restaurant strip. '

Dining

7.0

The dining experience was pretty decent compared to other American hotels.